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Even before passage of the Patient Protection and Affordable Care Act, most of us had no clue how health care works. Only 12% of the English-speaking population were "proficient" in basic health literacy. We're going to be more confused as this legislation unfolds.
Our July Newsletter looks at the financial and emotional impact our lack of understanding of health care is having on everyone involved.
If we're going to fix the mess we have- all of us had better understand how it works.